Gunfox

• Hello There,

  Thanks for posting in and giving us the specific URLs.

  This is what I saw on the bottom part of the homepage:
  Would you mind giving us more details about the issue?

  Upon checking this link:http://innate.com.sg/contact/, I’ve notice that the image is working properly. I am using Chrome on windows 8. The only thing that is off is the white space between the video and the image after.To delete the white space please edit your first content band, and on Content Band Settings please check Remove Margin options. The result would be this:
  

  About the video, it is also working fine on my end. The bird is flying on benefits page and the water is dripping on the testimonials page.

  Can you confirm that this issue is fixed now? If not, please give us more description about it.

  Thank you.

  Hi there,

  I’ve taken a look, and I believe this has to do with our mobile detection being based on touch input, and Windows 8.1 is providing a touch API to Chrome. I’ve recorded this as a bug so our developers can investigate this. We’ll need to address this in a Cornerstone update.

  No problem.
  If there’s anything else, we can help you with, please let us know.

  Just wanted to chime in that I may be experiencing a related issue (same symptoms) on a Surface Pro 3 with latest default chrome and Windows 8.1
  Thanks for any update.

  Ahhh, ok, a work-around. Goto the Chrome://flags and set ‘enable touch events’ to disabled, then everything works like a charm. Now, how to address without losing the ability to use touch on Chrome…

  Hello There,

  Thank you for sharing the work around.
  Essentially, we disable parallax on mobile (read: touch devices) for multiple reasons (performance, sometimes images can distort, et cetera). Unfortunately, there is no certain way to detect a touchscreen. We can use the presence of touch events to determine the device is likely mobile (as this is where touch really took off), but there’s really no way to distinguish between an iPhone, Android tablet, or a hybrid Windows machine. Because of this, our decision across the board at this time is to say if the device supports touch events at all, we turn off parallax scrolling because it is a real necessity on actual mobile devices, and it’s a reasonable fallback for desktops with touch support. Hopefully down the road there will be some more sophisticated APIs or ways of picking up hybrid devices vs mobile, but as for right now this is the best path we can take forward on this particular setup.

  Hope this helps.

Google Chrome For Windows 8.1

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Chrome For Windows 8 Laptop

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